Partners is a Certified ACO

Health Survey for Members

The Partners HealthCare Choice ACO health survey is available for current members.

Take the survey now

For More Information

Partners HealthCare Choice ACO

Monday through Friday, 8:00 am – 5:00 pm

MassHealth Customer Service

(TTY users should call 1-800-497-4648)
Monday through Friday, 8:00 am – 5:00 pm.

Additional contact information:

Partners HealthCare Choice ACO
399 Revolution Drive
Somerville, MA 02145

Email Address:

Members may file a grievance with Partners HealthCare Choice:

Phone: 1-866-455-1344, 8:00 am – 5:00 pm

Fax: 617-526-1980

Address: 399 Revolution Drive, Suite 820, Somerville, MA 02145; ATTN: Grievance Coordinator

Do you need a health care advocate? Contact the My Ombudsman program. 

My Ombudsman will work with you to make sure you receive your benefits and exercise your rights within your health plan.

Call 1-855-781-9898 (Toll Free)
*For TTY users, use MassRelay at 711 to call the number above.

Email Address: