Partners is a Certified ACO

Partners HealthCare is one of 17 health care organizations to meet the certification requirements of the Massachusetts Health Policy Commission Accountable Care Organization (ACO) program.

Learn more about the ACO program

For More Information

Contact the Partners ACO

Partners ACO
399 Revolution Drive
Somerville, MA 02145

Primary Contact:

Sandhya Rao, MD

For more information on the Next Generation (Medicare) ACO, please call the Next Generation ACO Hotline at Partners HealthCare:


or call Medicare at:

1-800-633-4227 (TTY users should call 1-877-486-2048)

For more information on the Partners HealthCare Choice MassHealth ACO, please call the Partners HealthCare Choice ACO Customer Service Center:

1-800-231-2722, Monday through Friday, 8:00 am – 5:00 pm

Or call MassHealth at:

1-800-841-2900 (TTY users should call 1-800-497-4648), Monday through Friday, 8:00 am – 5:00 pm.

To file a grievance with Partners HealthCare Choice, please contact:

Phone: 1-866-455-1344, 8:00 am – 5:00 pm

Fax: 617-526-1980

Address: 399 Revolution Drive, Suite 820; ATTN: Grievance Coordinator

Goal of an ACO

The goal of an ACO is for doctors, hospitals, and other health care providers to work closely together to deliver coordinated, high-quality care.