Request a PHS logon
Request a new network connection
Mac network connection problems
Request a static IP address
Requesting a wireless installation
Configure Mac wireless for Partners (internal)
Prep Mac for network
Treo Support (internal)
Blackberry Support (internal)
iPhone support

 

Request a PHS logon

Access to the Partners Network requires a logon ID and password. When hired, Partners employees are issued both as part of the orientation process. Non-Partners research collaborators and outside vendors needing access must contact the designated "keygiver" for their department.

To find your keygiver:

1. GO > Help Desk website (internal only)

2. SELECT > Computer Help Desk > Who is My Keygiver


3. CLICK > your institution's abbreviation



4. Find your department and its keygiver.

5. Contact the keygiver and request the logon ID and password.

* If you cannot find your department on the list, contact us at Partners Research Computing.

If you need a logon ID and password and also require remote access, you can apply for both via the process just described.

MGH/BWH/DFCI employees can also apply for Remote Access online. (internal only)