Leadership and People
Today’s health care institutions have a complex challenge: interpret and address rapidly evolving patient expectations, manage growth, and create a work culture that allows them to attract and retain high-performing staff. Human resource development is the great challenge of leading institutions in health care and education—more so than creating state-of-the-art facilities or bringing online the latest technology.
Partners HealthCare International creates leadership development and education programs for executives, clinical leaders, academic leaders, and key operational staff. These programs are typically offered as part of a larger-scope collaboration with a specific institution, and are customized to address the institution’s current and future challenges. Programs are delivered by a multidisciplinary team according to subject matter. Faculty from Harvard University and its affiliated teaching hospitals, as well as senior clinical and operational leaders from Partners HealthCare System, serve as mentors, discussion leaders, and guides during the programs. Our hope is that long-term collaborations—whether focused on developing new institutions or improving existing ones—provide a platform for knowledge and skills development, and ultimately career development that benefits our collaborating institution and the communities they serve.
We aim to deliver transformative experiences that enable the participants to translate what they learn into strategies and action plans. The following are a few examples of challenges we have helped to address through these programs:
- Professional development: Tailored programs to build capacity and leadership of physicians, nurses, allied health professionals, administrators, and faculty
- Hospital network integration: Helping to create a collaborative working team comprised of executives and function leaders from different and geographically distant hospitals within the same system
- Health care management training: Providing physicians without significant managerial experience with best practices and tools to aid in performance management, team-building, and day-to-day operations
- Executive team building: Working closely with senior staff of new hospitals to identify the right attributes for new senior position hires, and devise a strategy for recruitment, vetting, and orientation
- Domain-specific educational programs and tours: Facilitating close observation of specific departments and functions within a center of excellence, and interactions with domain leaders