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 HEALTHSTREAM LOGIN INSTRUCTIONS


Login PageFIRST LOGIN QUICK INSTRUCTIONS:

User ID:   your Partners User name
Password:   abc123

*** Change your Password and set a reminder!!!  ***


DETAILED INSTRUCTIONS:

1. Display the Partners HealthStream login page.
2. Enter your User ID.
3. Enter your Password.
4. Click Login.
5. Change your Password and set a reminder.
6. Frequently Asked Questions

1. Display the Partners HealthStream login page.

2. Enter your User ID.

3. Enter your Password.

4. Click Login.

My Profile Manage Account Information option5. Change your Password and set a reminder.

It is important to choose a unique password for your account. New users are prompted to change their password on their first login. After the first login, change your password and set a reminder following these steps:

  1. Click the pull-down menu in the upper right, next to your name.
  2. Click Manage Password.
  3. Choose a password. ***Do not use your Partners password.***
  4. Enter your new password in both the New Password and Confirm New Password field.
  5. Enter a hint into the Password Reminder field. Enter as much information as you need to remember the password you chose. Examples: "When and where I was born." "Year and make of car."
  6. Click Change Password.

6. Frequently Asked Questions

Q1. I receive the error message: "User ID not found in this organization. Please try again." What do I do?

A1. Your information must be current and complete in the Partners source database (i.e.: PeopleSoft, MSO). HealthStream accounts are created either daily or weekly from the Partners databases. There may be a delay after your start/credentialing date before your account is available in HealthStream. Confirm that your information is accurate in the Partners database and then try logging into HealthStream again in a few days or the next week.

A2. HealthStream is not used by all workforce members. Check with your supervisor or Partners administrative contact to find out if you should have access.

Q2. How can I confirm my Partners User name?

A. Contact your Partners supervisor, credentialing administrator or other Partners administrative contact for this information.

Q3. How can I find more help?

A1. If you have access to the Partners intranet, visit: http://sharepoint.partners.org/phs/healthstream

A2. Contact the Partners IS Service Desk. Your supervisor or Partners administrative contact has the telephone number.


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