Open Letter to Suppliers / Vendors
Partners HealthCare is committed to maintaining the highest ethical standards in business practices. Everyone who works in our organization shares in the responsibility of achieving this goal. As part of our commitment, we are sharing with our suppliers and contractors the Partners Guide to Ethical Standards, a summary of policies and principles that all of us must follow.
This website also provides our suppliers with the opportunity to view and download policies that provide more detailed guidance to our staff and suppliers on achieving our business integrity standards and operational goals.
If you become aware of a violation of these standards or policies, or of any other wrongdoing, please report it. Calling the Partners Compliance HelpLine at 1-800-856-1983 is a convenient and confidential way to report a concern 24 hours a day, 7 days a week. The person taking the report will contact the Compliance, Audit, & Business Integrity Department for you. If you want to remain anonymous, you can make a report without leaving your name.
Partners will investigate all reports of wrongdoing and will take action to correct problems. You should be aware that federal and state laws allow citizens to raise concerns about fraud, waste, and abuse and to bring suit on behalf of the government to recover fraudulently obtained funds. Partners employees or the employees of our suppliers may not be threatened, harassed or discriminated against in retaliation for exercising their rights under these laws.
We respect the expertise, products and services that our suppliers provide. Your work is an integral part of achieving our mission. We encourage you to partner with us by adopting a code of conduct and policies in your own organization that reflect a commitment to achieving both compliance with legal requirements and high standards of business integrity.
Vice President Compliance, Audit, & Business Integrity
Corporate Director of Supply Chain Management
Contact Compliance & Business Integrity
Partners Compliance HelpLine: 1.800.856.1983
Supplier Diversity Program
The Partners HealthCare Supplier Guide will assist in complying with our policies and understanding the Partners procurement process.Read the Guide